Tell us what you need and we'll point you the right way
Questions about the free class, the courses, or your student account? Send us a message below. A real person on the How to Braid team reads every one.
Your information is 100% secure. No spam.
We're a small team, so we keep it simple
The form is the fastest route because it lands straight in our inbox with the details we need. If you'd rather not fill in a form, here's everywhere else you can find us.
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Email
[email protected]
Best for course access, billing and refund questions. -
Response time
We reply within one business day. Messages sent over the weekend are answered on the next business day.
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Instagram
Send a DM to @mysunnybraids. Great for quick questions and braid inspiration.
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The studio
Booking a braiding appointment in person? That's handled by our salon: mysunnybraids.com in Puerto Rico.
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Already a student?
Log in at learn.howtobraid.com to reach support from inside your course.
You might not need to write to us at all
These are the questions we're asked most. If yours is here, you have your answer right now.
Where do I watch the free class?
Register on the home page and the access link is emailed to you straight away. Check your promotions and spam folders if it hasn't arrived in a few minutes.
I bought a course but can't log in
Use the same email address you paid with at learn.howtobraid.com. Still stuck? Message us and include that email so we can find your account.
Do I need experience to start?
No. The 5 Braid Actions™ were built for complete beginners, including parents braiding their kids' hair for the first time.
Can I book a braiding appointment here?
This site is the education platform. In-person appointments are booked through the Sunny Braids studio at mysunnybraids.com.
Do you offer refunds?
Yes, under the terms set out in our refund policy. Send us your order email and we'll take care of it.
Can I collaborate or partner with you?
We'd love to hear it. Use the form and choose the collaboration option so it reaches the right person.
While You Wait, Start With the Free Class
Learn the five actions behind every professional braid and start training your hands today.
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